Customer Care
We are here to help you
Have queries regarding specifications, packaging, volume OEM production, or product warranty? Get in touch with our support team today.
Frequently Asked Questions
Common Support enquiries
We partner exclusively with verified marketplaces to offer safe checkouts and fast delivery. You can easily find our authorized items on Amazon, Walmart, Lowe's, Home Depot, and HomeGoods.
Yes! All Dawnrise original lighting products are covered by a comprehensive manufacturer's warranty. Support is managed directly by our dedicated customer care team.
Yes, our flagship under-cabinet strips are fully rechargeable, wire-free, and come with magnetic mounting brackets. You can easily recharge them with any standard USB-C cable.
For all orders, specifications, and warranty inquiries, please email us directly at support@dawnrise.com. Our customer support team will respond within 24-48 business hours.